Delete your account
Last updated: 9 October 2026
Delete your account in the app
Open Ascent Money and sign in, tap the gear icon on the Dashboard to open Settings, then tap “Delete my account” and confirm. Deletion is immediate and permanent.
Request deletion by email
If you can't sign in or no longer have the app, email hello@ascentmoney.app with the subject “Delete my account”. The request must come from the email address on your account, so we can confirm it is yours. We may ask you to confirm the request, and we will delete your account within 30 days.
What is deleted
Your login and email address; your profile and onboarding answers (pay frequency, income, savings, side income, challenges, investing experience, motivation, ‘My why’, pay streaks and time available); your savings goals, tracking baseline and savings entries; payday dates and saved or skipped check-ins; actions; lesson progress; payday reminder settings; Coach conversation history and message-limit request timestamps; and any Coach reply reports you made.
What may be kept
We back up our database daily. Deleted data may remain in our backups for up to 14 days before it is permanently removed. Security or error logs may be kept for their normal retention periods. Aggregate, non-identifying website analytics are not linked to your account. The shared learning curriculum is not personal data and is not affected.